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SALES AND RESERVATIONS OFFICER

  • Anywhere
  • Less than 20,000
  • Full time
  • Job category:
  • Post date:4 Apr 2018
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Job Description

 

Job Description: Sales & Reservations Officer for Chines Market

  • Cooperate with clients to determine their needs and advise them appropriate hotels, modes of transportation, costs and accommodation.
  • Build and promote strong, long-lasting relationships with clients.
  • Reply to queries and calculate total travel costs as per their request and offer alternatives in case the requested hotels/resorts are fully committed or fully booked
  • Maintain all the bookings made by you and make sure all the services are in order before guest arrival and payments are collected before the due date.
  • Deal with occurring travel problems, handling complaints swiftly and update your superior.
  • Generate “proforma invoice” through the system and follow up the deadlines.
  • Work with reservation system and data entering and maintaining.
  • Update clients with special offers.
  • Maintain healthy relationship with hotels reservations and sales team.
  • Perform daily routine check to ensure all reservations entered are correct and accurate.
  • Provide weekly reports and send to the head of the sales and reservation department and the management.
  • Participate in office meetings: company team meetings, meetings with hotel’s representatives.
  • Managing and coordinating efficient and effective sales plan.
  • Work on the expansion of the market.
  • Analyze market and recommend changes or improvements for better client satisfaction and sales increase.
  • Develop and implement strategies to bring new clients.
  • Achieve company’s sales targets.
  • Arrange & coordinate FAM (Familiarization) trips to resorts upon request by tour operators.
  • Participate on webinars, marketing activities
  • If needed, meet and greet tourists at the airport on arrivals and departures
  • Maldives resorts inspections and writing reviews for website and social media
  • Other relevant duties as assigned by the management of the company

Skills & Abilities:

  • Skills at reservations and sales of tourism products
  • Ability to work with people and deal with stressful situations
  • Fluent both written and spoken English language
  • Computer skills: Windows, Microsoft Office, MS Excel, Internet Explorer, Outlook, PowerPoint, MS Word. Reservations/booking systems

Qualifications:

  • Degree or equivalent in tourism
  • As minimum, 3 years of work experience in hospitality sales and reservation in a similar capacity

How to Apply

Please send your updated resume along with your recent passport size photograph, copies of educational and professional certificates and a copy of passport to hr@letsgomaldives.com ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

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